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Monday, August 31, 2009

MACYS FURNITURE SOUTH HILLS VILLAGE, PITTSBURGH PA

Anonymous said...
MACYS FURNITURE SOUTH HILLS VILLAGE, PITTSBURGH PA
To think that a National chain such as Macy's could have this happen to any customer has left me baffled. We purchased a sectional in November 2008 and almost 8 months later we still are missing a section of our couch. This would irritate many consumers however, we held on for the ride and gave our sales representative Tony, benefit of doubt. After 3 'confirmed' deliveries and a dozen false promises over the phone, we decided to directly talk to the Manager. Apparently, the missing piece to our sectional has NOT even been ordered after all these months. Our sales rep has been lying to us for the past 8 months! Unblievable. We will NEVER buy with Macy's again after being ridiculed and lied to. Talk about Professionalism!

August 31, 2009 5:26 AM

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