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Monday, August 3, 2009

Kids Bop 16 - Razor & Tie Direct dba Kids Music

Anonymous said...
Razor & Tie Direct dba Kids Music
I ordered 2 sets of the new Kids Bop 16 for my child and a birthday present for another child. $45.90 value. I placed the order 7 buisness days ago to make sure it would arrive by this Sat and the birthday party. I ALWAYS pay by using paypal if possible. I called to find out where my order was because it had been way passed the 2-3 days they have on their web page. I was told that because I used paypal it would take 18 business days for them to be able to fill my order. I asked why and they replied that paypal is like a check. NO it is not and to be sure I called paypal and spoke with a manager. He said that company received their funds the very same day I placed the order and even gave me a time. I called the Kids Music rep back and told them they had my money and had had my money for 7 days. I got the same response, so I said I wanted to get a refund and canel my order or go ahead and fill my order. They told me they could do nothing for 18 days. What year is this? Paypal is a direct transfer from my checking account to them. Plus, I have a credit card backing my checking. If I did not have the funds then paypal would not have sent them any money. I have never had this problem before and they acted like it is common buisness practice. It is a scam and I feel helpless because I have my hands tied. I decided to post this to warn others. There is nothing on their website that says paying with paypal takes 18 days. BUYER BEWARE!!!!

August 3, 2009 5:56 AM

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