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Monday, March 23, 2009

Beware of MSE plumbing in Sacramento CA.

Carlos said...
Beware of MSE plumbing in Sacramento CA. I have AHS Insurance and they sent MSE out for shower head and handle leak. The plumber 'fixed' the leak and recorded with AHS that the plumbing was old and not to accept future repairs on same. I argued with AHS and they sent Carter Plumbing out for second opinion. It was fixed in less than 5 minutes and they laughed at MSE comment and said all these houses had old plumbing (built 1956). And the fixtures are Price Fischer and still available.
But now AHS...another problem company...has this on my record for future insurance qualifications

March 22, 2009 11:10 AM

16 comments:

  1. Carlos - I have a similar comment and even worse news about MSE (AKA WTF) Plumbing. AHS also sent out MSE to fix a leak back in September of 2009. MSE said the same thing to me and indicated they were going to report to AHS not to contract further with me because my pipes were old. All MSE did was check the washer and refused to replace the cartridge. I called AHS in April 2010 and ask them to send someone out to change the cartridge. Unfortunately, they sent out Ed from MSE plumbing. I called AHS to request another plumber and spoke to them for 20 minutes. Ed offered 3 times to change my washer for free (no copay) AHS told me that they would send someone else out if the washer didn't do it, so I went ahead and accepted Ed's plea. He then proceeded to provide an estimate for installing new pipes when I didn't even request one. When I refused he was upset, gave me a receipt and left. The receive indicated that no money was due. But 2 weeks later I get a call from AHS stating the Ed told AHS that he didn't offer to do it for free and I had refused to pay. What a liar!!!! Ed submitted a fraudulent insurance claim. Luckily, AHS heard him offer the free service and is waiving the co-pay. I would caution anyone from doing business with MSE plumbing and Ed Lewis, License number 844057. he used to have a business in Hayward and Suisun, The business was named the Plumbing Doctor, License number 749987.

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  2. Carlos and whoever said bad things about MSE plumbing, you guys are stupid because I also have AHS as an insurance company and they fixed my problems within minutes and the technician was very professional, clean and they are also rated number one in customer satisfaction. I had Carter plumbing and they freaking sucked, it was a guy with tattoos, smelling of cigarettes, and dirty looking, he was rude, borrowed my tools, and did not even attempt to fix the problem. I would never recommend any other plumbing company but MSE. Ed Lewis came to my house, he is friendly, courteous, funny, and very cute. I have been with AHS for 10 years and never had any issues with them, MSE you ROCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    ReplyDelete
  3. Carlos and whoever said bad things about MSE plumbing, you guys are stupid because I also have AHS as an insurance company and they fixed my problems within minutes and the technician was very professional, clean and they are also rated number one in customer satisfaction. I had Carter plumbing and they freaking sucked, it was a guy with tattoos, smelling of cigarettes, and dirty looking, he was rude, borrowed my tools, and did not even attempt to fix the problem. I would never recommend any other plumbing company but MSE. Ed Lewis came to my house, he is friendly, courteous, funny, and very cute. I have been with AHS for 10 years and never had any issues with them, MSE you ROCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    ReplyDelete
  4. Carlos and whoever said bad things about MSE plumbing, you guys are stupid because I also have AHS as an insurance company and they fixed my problems within minutes and the technician was very professional, clean and they are also rated number one in customer satisfaction. I had Carter plumbing and they freaking sucked, it was a guy with tattoos, smelling of cigarettes, and dirty looking, he was rude, borrowed my tools, and did not even attempt to fix the problem. I would never recommend any other plumbing company but MSE. Ed Lewis came to my house, he is friendly, courteous, funny, and very cute. I have been with AHS for 10 years and never had any issues with them, MSE you ROCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    ReplyDelete
  5. Owner is a LAIR not a man. or of his word. I worked for a few plumbing co. locally and do not recomend working. there main motovation to customers is in and out,with no concern ,care to the term SERVICE,Quote "its a numbers game" says Ed the owner. He lies and treats his emplotees with less respect. catch him KARMA. Glad to be gone Larry

    ReplyDelete
  6. My experience was totally different. Aaron from MSE plumbing arrived on time, was very friendly, and cleared my very clogged kitchen drain. I had previously attempted to clear the drain myself but to no avail. Aaron brought out the heavy duty snake and in no time at all had everything working. I also have AHS and have had absolutely no problem with them. I have a new stove top and dishwasher courtesy of AHS. My house is 45 yrs old.

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  7. I have First American Home Warranty for seven years. They assigned MSE Plumbing. The appointment was schedule within 45minutes and schedule for the next day. The tech. was wonderful and professional. I will recommend MSE Plumbing to anyone. It's nice to have a honest plumber. GREAT JOB GUYS!!!

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  8. I have AHS and I had a water heater burst all over the garage last week. They assigned my work order to MSE Plumbing and they came the same day. Their service was great and fixed my problems in no time. MSE Plumbing was the Bomb!!!!!!!! :D

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  9. I have AHS and have had several issues with Carter Plumbing.. They "repaired" my valvue issue about 6 months back. I have never experienced such an unprofessional, lack of courtesy and down right lying technicians before. I would never recommend the company to anyone. I am having clogging issues and AHS is send me Carter Plumbing again after requesting that I never work with them again. Unfortunately, the technician came out to my house and indicated that the clogg was caused by mental aka "a screw" (in his report screws) that most likely was left behind by them when they worked on my valvue issue. Carter informed AHS that since there was mental "the screw" that he could not fix the issue and that the problem was not covered by the insurance. Liar, liar. So now AHS is sending me MSE.. we shall see how that goes.

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  10. I have an appointment with MSE today. Now I'm worried.

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  11. owner ed of MSE plumbing is rude and has no respect.Towards his employees there over worked and underpaid.

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  12. Ive had mse out to my home thru ahs and was told that i needed all new piping for my washer that was stopped up was denied coverage thru my ahs and given a estimate of 750.00 i disputed with ahs they sent carter plumbing out and had my problem fixed and no piping needed to be replaced mse plumbing is a liar and scamers consumer beware

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  13. the owners are liars and very rude and dishonest. Keep reporting them to the BBB and let others know. I do not understand how some people can be so dishonest.

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  14. MSE Plumping is owned by Ed Lewis, an arrogant, disrespectful, shady thief. His wife is aggressive, controlling and abusive, so I am not surprised to read these comments. They have never done my plumbing - I would never allow them in my house. I have the misfortune of having them live in my community. BEWARE!!!!

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  15. MSE plumbing didn't even turn on my leaky faucet and or look at the ruined cabinet before they declared it "as fine" and charged me $60 anyway. The company has no knowledge of ADA or does not seem to care about those who need certain fixture to assist them in everyday life. The AHS warranty company did issue a credit card for a another visit. I paid another company to install a new faucet at my own expense.

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  16. I had MSE plumbing come to my home last week. And I have to say I was worried due to the negative comments posted...but they were great!!! My technician Aaron was very professional and I would recommend MSE plumbing to anyone.

    ReplyDelete

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