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Friday, November 28, 2008

Telecents ripoff

Anonymous said...
Never buy Telecents. The phonecard doesn't work. Their customer service is truly pathetic in terms of being able to service your problem. They can only log a ticket and advise that you will hear back in 48 hours. You are not given alternate access numbers, when i call it won't go through and keeps looping me back to how many minutes i have and it then asks me to enter my number again, which i've done 20 million times.
Customer service won't give your money back, nor will they give you a new pin even AFTER i said they could transfer my balance.
you guys need a better business process whereby you can fix your calling card issues without making the customer wait 48 hours. completely angry with the card i bought and your company. hope your stocks plummet.

Completely Disgusted Consumer.

November 27, 2008 4:41 PM

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