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Sunday, October 26, 2008


Anonymous said...

I attempted to co-sign on a vehicle so my son could purchase a used vehicle to get to college. I am in the military and was deployed at the time so the deal was ALMOST completed by phone, fax and DHL. The finance guy, MAX told me that I would have to provide my credit card info and place a down payment so the vehicle could not be sold to someone else. I made it clear that I did not want my card charged and that I would wire money to my son for the final deal. Max then assured me that the $ was completely refundable and charged $1700 anyway. The contract was written and then sent to me via DHL. Once I received and reviewed the contract I could clearly see that they (Ford) were taking advantage of our situation. The sales agreement indicated a finance charge of 10.99%, a car payment of $247 for 60 months on a $9,900, 2003 used car. That was just plain crazy! I have an above average credit score and as a co-signer it should help. Of course I said no to the contract and attempted to get the $ credited back to my credit card. It has been 11 days and I STILL have not received my money back. I have been bounced around from salesmen to salesman and every time I call they tell me the person that can help me is not in. I started asking for individual last names so I could clearly document the transaction and each person refused to provide it. I am still deployed and unable to walk in there but in the meanwhile I have a $1700 dollar charge on my credit card and finance charges accruing. I did dispute the charges with my bank- Next step, call the local police, the BBB, and the local news and send out all hands e-mail to advise other military members not to go to Huntington Beach Ford.
I have purchased 4 new Fords between 2001 and now and I have never had any issues with other Ford Dealerships- This one takes the cake for shady business practices

October 26, 2008 7:04 AM

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