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Saturday, September 6, 2008

Anonymous said...
I ordered 5 items in mid August. They only shipped 1 item and charged my card for all items. I tried to call, email customer service for a status. I got an answering machine & poor response from customer service. I tried to cancel after waiting 3 weeks without any response on a status. I got a response after telling them to cancel - it would be 4 to 6 weeks before they could credit my card. The items never shipped! they also want to charge me $24.00 to ship the one item they sent me - a back pack. Insane! they have the worst customer service & will rip you off!

September 6, 2008 6:36 AM

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