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Tuesday, June 24, 2008

US BANK

Dawn R. Norris said...
US BANK is STEALING MY MONEY!
i had a checking account with US BANK, unauthorized charges were made without my knowledge, fees were applied(which i unknowingly paid), i never received my statements properly, account was force-closed by bank and sent to collections(CACI) at a balance of -$358.45 at 22% interest daily, reported to credit and Chexsystems even though i had made this account right and tried to close it several times.no help from US BANK.
it took two years and the help of outside agencies (BBB, OCC, FTC, FDIC) to even get a response from the bank.
the account should have been positive $1059.98 at close.
US BANK is now only willing to admit to owing me $602.45. of that they are STEALING $358.45 to pay the collectors to which they have stated i should have never been responsible to.
a month ago, i was promised to receive a check for the measely $244.00 and my info would be removed from collector, credit and Chexsystems. this has not been done, and i have double-checked with the collector. US BANK keeps telling me 'the check's in the mail'.
i am out for $1059.98 for the account, almost $300 for costs of attempted recovery plus communications, and the damages to my credit for the last two years.
their 'five star service guarantee' states that customers are assured of certain banking benefits and services or the customer will be paid for thei inconvenience. this is a lie-they refuse to honor this guarantee.
DO NOT BANK WITH US BANK! PROTECT YOURSELF, FAMILY, AND FRIENDS!
also, you may be surprised with a little research on the board members to see how they and their money are intertwined.

June 24, 2008 8:26 AM

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