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Tuesday, May 27, 2008

Lifelock

Anonymous said...
Lifelock offers a 30-day free trial, yet they charge your credit card before you hang up the phone. Even if you close your account with them, they continue to bill your card.

I signed up Feb 6 and was assured three times they would not charge my card. Yet, they charged $176 to my checkcard, placing my checking account in overdrawn status.


It took three days to resolve this. I called on 7 Feb to cancel my subscription with them, which was done. However, on March 6, Lifelock again charged $176 to my checkcard, which was taken out of my checking account. I called Lifelock and was told they did not deactivate my card when I cancelled my subscription and they would credit my money as soon as they could (no timetable).

You can do on your own for free what Lifelock claims to do for $176/yr.

May 27, 2008 8:22 AM

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